Terms and conditions

Welcome to the Heavens Kashmir e-commerce website (“the Site”). These terms and conditions (“Terms”) govern your use of the Site and your purchase of products from the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Use of the Site:

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable national, state, local, or international law or regulation
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm Heavens Kashmir or users of the Site or expose them to liability
  • To impersonate or attempt to impersonate Heavens Kashmir, a Heavens Kashmir employee, another user, or any other person or entity
  • To interfere with the proper functioning of the Site or to circumvent security features or measures.

Products and Pricing:

All products offered on the Site are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

Shipping and Delivery:

We offer shipping to most locations in India. Shipping costs will vary depending on the destination and the size of the order. We will provide an estimated delivery time frame based on the shipping address. We are not responsible for any delays in shipping or delivery caused by events outside of our control.

Returns and Refunds:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 7 days of delivery for a full refund. The product must be returned in its original condition and packaging. Shipping costs are non-refundable. For further details, please refer to our refund and return policy.

Privacy Policy:

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

Disclaimer of Warranties:

The Site is provided on an “as is” and “as available” basis. We do not represent or warrant that the Site will be error-free, virus-free, or uninterrupted. We disclaim all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.

Limitation of Liability:

We will not be liable for any damages of any kind arising from the use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Our liability to you in connection with any product purchased through the Site is limited to the purchase price of that product.

Governing Law and Jurisdiction:

These Terms and your use of the Site are governed by and construed in accordance with the laws of India, without giving effect to any choice or conflict of law provision. Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the courts of Srinagar, Jammu & Kashmir.

Changes to These Terms

We reserve the right to update these terms and conditions at any time without prior notice. By continuing to use our website and purchase products from us, you agree to these updated terms and conditions.

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